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Frequently Asked
Common Questions
Everything you need to know about CREVIK products, orders, and support.
General
CREVIK is a wellness brand dedicated to helping you live a healthier, more balanced life. We design thoughtful, eco-friendly products — from precision-tuned healing fork sets to natural cork balance boards — that bridge ancient healing practices with modern living.
All CREVIK products are available on Amazon. Each product page on our website includes a direct link to its Amazon listing.
We currently offer tuning fork sets for sound healing (Resonance Set and Harmony Set) and a Cork Balance Board Kit for foot care and balance training. We are always developing new products in wellness, sound healing, and eco-friendly lifestyle categories.
You can reach us by email at support@crevik.com or by using the contact form on this page. We typically respond within 24–48 hours on business days.
Products
Each tuning fork set includes a detailed starter guide. Weighted forks (128 Hz, 136.1 Hz, 174 Hz) are activated with the included reflex hammer and placed on the body for vibrational therapy. Unweighted forks (256 Hz, 384 Hz, 432 Hz, 528 Hz) are struck with the activator and held near the ears for sound healing. Visit our blog for in-depth tutorials.
Wipe the cork surface with a damp cloth after use. Avoid soaking in water or leaving in direct sunlight for extended periods. Cork is naturally antimicrobial and durable — with basic care, your balance board kit will last for years.
Our tuning forks are crafted from medical-grade aluminum alloy for precise frequency and lasting resonance. The balance board kit uses sustainably harvested natural cork. All accessories use vegan leather, natural rubber, and recyclable materials.
Yes. Every tuning fork set comes with a printed quick-start guide and healing record cards. You will also find detailed guides and articles on our blog covering techniques, frequencies, and best practices.
Shipping & Returns
All orders are fulfilled by Amazon, so you benefit from their reliable shipping network, tracking, and delivery guarantees — including Prime eligibility on most products.
Shipping times depend on your Amazon delivery options. Prime members typically receive orders within 1–2 business days. Standard shipping usually takes 3–5 business days within the US.
Since our products are sold through Amazon, returns follow Amazon's return policy. Most items can be returned within 30 days of delivery for a full refund.
International availability depends on Amazon's marketplace in your region. Our products are currently listed on Amazon US, with plans to expand to additional marketplaces. Check Amazon for the most up-to-date availability in your country.
Warranty
All CREVIK products come with a 12-month warranty covering manufacturing defects and quality issues. This is in addition to any protections provided through Amazon's A-to-Z Guarantee.
Our warranty covers defects in materials and workmanship — such as tuning forks that do not hold their calibrated frequency, or cork products with structural flaws. It does not cover normal wear, misuse, or cosmetic changes from regular use.
Contact us at support@crevik.com with your order number and a description of the issue. Photos are helpful. We will work with you to arrange a replacement or refund as quickly as possible.
If your product arrives damaged during shipping, you can request an immediate replacement or refund through Amazon. You are also welcome to contact us directly and we will help resolve the issue.
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